PlanHotel Hospitality Group - Leading the Way in Hotel Management

With an ever-expanding and impressive portfolio, PlanHotel Hospitality Group is a wise and passionate leader in the field of hospitality and leisure

February 2014: PlanHotel Hospitality Group is a visionary leader in the field of hospitality and leisure, with a portfolio of 11 distinctive resorts, hotels and spas across East Africa and Asia-Pacific. Family owned and run, PlanHotel Group ensures a personalised service and ‘home from home’ experience at each property whilst honouring a commitment to exceeding guest expectations and demonstrating the highest level of hospitality excellence.

PlanHotel Hospitality Group President Sara Rosso-Cipolini and Vice President Paolo Rosso have been successfully operating in the hospitality industry for over two decades. Their unrivalled experience ensures exceptional customer service and intimate guest experiences which create enchanting memories. Born from generations of expertise, PlanHotel Group’s intrinsic family values and honest wholesome principles are at the core of their success.

“To succeed, we believe that we must be players, not spectators. When we uncover a problem that affects the quality of our service, we have the personal responsibility to solve it. When we discover a way to improve our operation we have the personal authority to implement it. Our employees pledge themselves to the achievement of complete guest satisfaction and are dedicated to the excellence in operation of our hotels,” explains Paolo Rosso.

Launched in 1997 as an international resort and hotel management company, PlanHotel Hospitality Group now boasts an elite profile of properties which sit under 3 distinctive sub- brands suited to all types of travellers:

Exploreans: Exclusive safari lodges nestled amidst the unparalleled beauty of Africa’s most renowned wildlife sanctuaries in the heart of the North Conservation Masai Mara Reserve. Perfect for adventure seekers and outdoor enthusiasts looking for an unparalleled safari experience, Exploreans Mara Rianta Luxury Tented Camp in Kenya overlooks the Mara River, teeming with wildlife and large groups of hippos whilst Exploreans Ngorongoro Lodge in Tanzania is a mere 20 minute drive from the Ngorongoro Crater - known to have the most dense concentration of wildlife in Africa.

Diamonds: Innovative and upscale all-inclusive resorts comprised of stunning water villas and luxury retreats across the Maldives, Kenya and Tanzania. Superior in style and excellent in value, Diamonds Resorts consists of five properties including Diamonds Athuruga and Diamonds Thudufushi in the Maldives; Diamonds Dream of Africa situated in Kenya; and the three resorts in Zanzibar, Diamonds La Gemma dell’Est and Diamonds Star of the East.

Sandies: Charming all-inclusive beach resorts in desirable locations, Sandies Tropical Village and Sandies Coconut Village in Kenya and Sandies Mapenzi Beach in Zanzibar are the ideal choice for families looking for affordable luxury combined with a relaxed holiday experience.

In addition to its portfolio of all-inclusive properties, PlanHotel Hospitality Group boasts two Convention Centres in Kenya and Zanzibar, offering premium meetings and events spaces and tailor-made corporate packages.

Committed to hospitality excellence, PlanHotel Hospitality Group champions sustainable tourism practices in East Africa and is proud to be a member of ‘Ecotourism Kenya’. The group actively strives to introduce new ideas to further strengthen its brand and to reinforce its position as a market leader in the travel industry.