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UAE, November 1, 2015 - Dubai Smart Government Department (DSG) honoured 36 government entities, which jointly participated in the 35th edition of Gitex Technology Week 2015 and showcased their eServices and the latest smart apps, services and solutions at DSG’s 3,800-square metre unified stand. DSG’s services and apps as well as its innovative visions of the services and prospects of the government of the future, which was announced for the first time, were also showcased at Gitex 2015. The honouring ceremony was held on the 1st of November, 2015 at the Inter-Continental Hotel, Dubai Festival City. It was attended by H.E. Ahmad Bin Humaidan, DSG Director-General; Wesam Lootah, Asst. Director General; and Marwan Bin Haidar, DSG Executive Director of Planning & Development; in addition to a number of directors general, executives, senior officials and Gitex 2015 working teams. After welcoming the attendees representing 36 government entities, Bin Humaidan delivered a speech in which he commended the government entities' successful participation in DSG's stand during Gitex 2015 and the practical opportunity that these government entities offered to more than 10,000 people who visited the stand to get familiar with the achievements made by Dubai Government during their process of transformation to smart government while aiming to add satisfaction and happiness to all when accessing government services. He pointed out that the services which the visitors the visitors tried out reflected the smart services of Dubai in the present and the future. In his speech, Bin Humaidan pointed out that DSG’s strategy is based on engaging customers and using their opinions for developing the smart government services and apps as its methodology through the Customer Experience Lab, which attracted the attention of dignitaries, decision-makers, visiting delegations and the public. Bin Humaidan valued the spirit of joint co-operation and co-ordination that prevailed among this large number of government entities that took part in DSG's stand at Gitex 2015, stressing DSG's commitment to employ its advanced infrastructure, smart service systems and high-level technical support to upgrade the performance of smart services and make a positive imprint in terms of completing transformation to the connected, integrated smart government and ensuring that Dubai become the smartest city in the world. Following a short documentary on the most important activities witnessed by the stand, Sumaia Bin Hammad, Director of Marketing and Corporate Communications Department, who was also the DSG Gitex team leader, mentioned some relevant statistics: More than 10,000 people visited the stand and learnt about more than 100 smart device apps and services that were showcased by all the government entities. During Gitex week, 5 press conferences were held, and 14 MoUs were signed. Some 21 entities gave over 300 smart devices to lucky visitors and survey participants, she said, adding that the government entities gave 33 lectures and presentations about smart services and apps to the visitors. The media coverage was comprehensive across all channels and the DSG dedicated website http://gitex.dubai.ae; as well as social media channels. This way, all followers were able to stay updated on the achievements of Dubai Government in its quest to be the smartest city in the world, Bin Hammad noted. Bin Hammad pointed out that satisfaction rate of the participating entities was 84.8 per cent, based on the feedback of the survey distributed to all its partners. At the end of the ceremony, Bin Humaidan honoured all the teams representing the government entities who had jointly participated under the DSG banner at this year’s edition of Gitex. A list of the government entities which participated in DSG's stand at Gitex 2015 and were honoured Dubai Police Department Dubai Media Incorporated Dubai Electricity & Water Authority Dubai Municipality Dubai Courts Dubai Public Prosecution Dubai Customs Dubai Land Department Dubai Corporation for Ambulance Service Professional Communication Corporation Nedaa Noor Dubai Foundation Dubai Statistics Centre Department of Tourism and Commerce Marketing Dubai Civil Defense International Humanitarian City Dubai Judicial Institute Department of Economic Development Dubai Culture and Arts Authority Islamic Affairs & Charitable Activates Department Community Development Authority Road and Transportation Authority Awqaf & Minor Affairs Foundation Dubai Civil Aviation Authority Dubai Health Authority Dubai Chamber Dubai Airports Dubai Sports Council Dubai Financial Market Knowledge and Human Development Authority Legal Affairs Department Trakhees- PCFC The Supreme legislation committee Dubai Maritime City Mohammad bin Rashid Housing Establishment Department of Finance Dubai Trade
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