Centro Sharjah by Rotana, was bestowed with a bronze award in the large company category by the Sharjah Economic Excellence Award (SEEA) under the Patronage of HH Sheikh Sultan bin Mohammed Bin Sultan Al Qassimi the Crown Prince and Deputy Ruler of Sharjah. The prestigious award ceremony was held at the Sharjah Chamber of Commerce and Industry on 2nd of April 2014. One of the objective of the SEEA is to recognize outstanding achievement in corporate governance, business ethics, quality standards, corporate social responsibility and environmentally friendly operations in addition to helping establishments improve sustainable development by providing facilitations, launching new projects and initiatives, motivate businesses to continue their success, and recognizing distinguished performance alongside laying the suitable plans for achieving more in the long term. The bronze award highlights Centro Sharjah’s continuous commitment to the provision of optimal levels of quality and to the application of Rotana best practice methods that support the delivery of Rotana’s Vision and its services. SEEA used the EFQM as criteria and used RADAR as an approach. Mr. Michael Kasch-General Manager of Centro Sharjah said: “It is an honour for us to receive an award by HH Sheikh Sultan Al Qassimi. The recognition that we received helps us to motivate to strive for the best in everything we do, it gives us a holistic approach of running an organization that gives emphasis on knowing and addressing the needs of our stakeholders.” “SEEA recognition is also our commitment to adhere to be the best in hospitality for the people around the region. We will continue to strive being the benchmark in hospitality category by introducing the highest and innovative quality service” Michael added. Customers, colleagues and owners have always been at the core of every activity that Centro Sharjah has indulged in, and it is this fervour which has brought the organization many recognition in just three years in the market including, the best 3 stars hotel in 2013, Tripadvisor Travellers Choice award in 2014, Tripadvisor Excellence Award in 2012, and Booking.com awardee in 2012 and 2013. Implementation of RADAR approach at Centro Sharjah helped in identifying gaps or areas of improvements, the refinements and use of results in developing new approaches. The best approach that brought to Centro Sharjah is the engagement to our guests and colleagues, knowing their needs and meeting their needs continuously and consistently. Mr. Michael said “the award we have received is one more feather in our cap that continuously strive living towards our promise “Treasured Time. Our Promise To You” to our guests, owners and colleagues.” Centro Sharjah is one of the brands of Rotana which is modern, stylish and affordable lifestyle business hotel, owned by Air Arabia that opened in May 2011.
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