Dubai PR Network, Online Press Release from Dubai and Middle East
 
Travel, Tourism, Airline and Hotel
Filter PR by
  

Dubai Airports sets new standards for accessible travel with DXB's first Assisted Travel Lounge

 
Dubai Airports sets new standards for accessible travel with DXB's first Assisted Travel Lounge

The state-of-the-art facility at Terminal 2 redefines inclusive travel experience and caters to diverse needs for POD

Dubai, United Arab Emirates, 26 September 2024: Dubai Airports has officially opened its first Assisted Travel Lounge at Terminal 2 of Dubai International (DXB), setting a new benchmark for accessible travel. This lounge is the first of its kind, designed to comprehensively address the diverse needs of People of Determination (POD), including those with autism and hidden disabilities, offering a safe, comfortable space within the bustling airport environment.

A collaborative effort by Dubai Airports and dnata, the lounge operator, the Assisted Travel Lounge reinforces Dubai Airports’ commitment to accessibility and inclusivity. This pilot lounge is part of a multi-million-dirham programme, with future expansion plans already in place to open similar lounges in other terminals.

Majed Al Joker, Chief Operating Officer at Dubai Airports, said: “This lounge reflects our dedication to ensuring that DXB is a welcoming space for People of Determination. It is a unique facility, meticulously designed to align with Dubai's vision of being a truly inclusive city for all. It ensures that every detail, from the ambience to the furniture, contributes to a calm and accessible environment and is a major leap forward in our mission to create a seamless travel experience for all guests, regardless of their individual needs”.

The lounge's thoughtful design, created by Dubai Airports’ design team, exemplifies key principles that align with the values and ambitions of both DXB and the city of Dubai. Prioritising user needs, the design seamlessly integrates each element within the broader context of the airport’s spaces, enhancing the overall guest experience.

The interior design reflects Dubai’s forward-thinking spirit, blending modern aesthetics with functionality. Guided by the Dubai Universal Design Code, the lounge features designated wheelchair areas, tactile surfaces for easy navigation, dedicated seating for the hearing-impaired that facilitates face-to-face communication with employees, a decompression zone for individuals with autism, and a dedicated area for unaccompanied minors. Materials, finishes, and lighting have been thoughtfully selected to create a serene atmosphere, offering travellers a peaceful retreat.

Jaffar Dawood, Senior Vice President, Airport Operations - UAE and MEA, dnata, said: “We are committed to making air travel more inclusive and accommodating for passengers with diverse needs. This unique lounge marks an important milestone in providing extra comfort and care to people of determination. Our experienced, highly trained team will make every effort to deliver an exceptional experience for all visitors. Together with Dubai Airports, we look forward to further enhancing our services for a seamless journey for everyone.”

The flagship lounge is a key element of Dubai Airports' broader POD strategy, designed to cater to the diverse needs of all guests. This strategy encompasses a range of initiatives aimed at ensuring an inclusive and seamless travel experience, including the Sunflower Lanyard Programme, which discreetly identifies and assists POD guests, granting access to priority lanes and an autism-friendly route, prioritising check-in, passport control, security checkpoints, and boarding. 

Additionally, DXB offers a bespoke hidden disability service training programme for airport employees, complimentary two-hour parking, dedicated taxis, and wheelchair services, all significant milestones in DXB’s commitment to making travel accessible to everyone.

These efforts have garnered significant recognition for Dubai Airports. In 2022, DXB received an accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Programme, a first-of-its-kind initiative that recognises global airports’ commitment to accessible travel operations. The airport was also certified as Autism-friendly by Dubai Autism Centre (DAC) and became the first international airport to earn a certified Autism Centre (CAC) designation, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES).


Posted by : DubaiPRNetwork.com Editorial Team
Viewed 6203 times
PR Category : Travel, Tourism, Airline and Hotel
Posted on : Thursday, September 26, 2024  12:13:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Emirates and the Museum of the Future announce speaker line ...
Next Story : Dubai Airports and Serco join forces to foster Emirati talen...
Email this article Print this article

Share this article with your friends and followers
NewsVine
 
 
Most Viewed Press Release posted in the last 7 days
Get Your Glow On with essence's Must-Have Picks for a Luminous Fall Look [64866-Views]
Go Big. Go Bold. Go All Day: Catrice 24H Extreme False Lash Effect Mascara Takes Volume to... [55399-Views]
The Ultimate Guide to Post-Sun Care with Benefit Cosmetics Pore Care Collection [52263-Views]
VFS Global appointed to offer new Indonesia e-Visa on Arrival service to UAE and KSA resid... [36416-Views]
Wfp welcomes us$25 million grant from ksrelief for its operations in yemen [35153-Views]
Fall-ing for Benefit Cosmetics: How to Nail the Autumn Look, even if It's Still 35°C [18204-Views]
SITA and AACO advance on collaboration to tackle aviation's toughest sustainability challe... [15760-Views]
IATA to Offer Digital Currencies in Financial Settlement Systems [15457-Views]
To empower youth for a knowledge-based economy MBRF, UNDP, and GSSCPD launch “Knowledge Jo... [9795-Views]
LIFE Pharmacy launches ‘Pharmacy for LESS', first value pharmacy in the region [8647-Views]
Leading Hospitality Services and Emirates Green Building Council forge partnership to driv... [8622-Views]
Renowned italian group expands operations in dubai [8089-Views]
SHEIN UAE Bus Tour Promises a Fashionable Celebration on Wheels [7946-Views]
Latest on Kanika Kapoor at Burj Al Arab—All the Details Are Below! [7081-Views]
The New 2024 Ford F-150: Ignites Passion, Fuels Performance, and Drives Innovation [7077-Views]
Ferragamo Watches Fall-winter 2024 Collection [7031-Views]
flydubai announces a new service from Dubai to Bhairahawa in Nepal [6638-Views]
Stay Tuned: The TIGGO 9 is Coming Soon to Redefine Emperor-Class Luxury [6589-Views]
Malabar Gold & Diamonds Enhances Festive Offers: Free Gold Coins On Gold Jewellery Purchas... [6482-Views]
Actor Anil Kapoor Launches Malabar Gold & Diamonds 2nd Showroom in Rajasthan at Jodhpur; C... [6129-Views]
Hyundai Motor Ascends to Global Top 30 Spot with $23 Billion Brand Valuation in 2024 Inte... [5892-Views]
Dubai Active Industry 2024: A Hub of Innovation, Connection and Insightful Discussions w... [5806-Views]
Persil Shampoo Pioneers Fabric Sustainability Revolution with High-Care Rebrand [5773-Views]
Dubai Muscle Show 2024 Set to Deliver an Epic Weekend of Fitness, Inspiration and Bodybuil... [5592-Views]
EDGE Entity LAHAB Expands Global Sales of MK Aerial Munitions Through Strategic Agreements... [5223-Views]
 
RSS Facebook Twitter LinkedDin DubaiPRNetwork.com on Instagram
Back to Section Home

Related Stories

 
Top Sections
 
Top Stories