Dubai PR Network, Online Press Release from Dubai and Middle East
 
Fashion, Lifestyle, Accessories and Home
Filter PR by
  
Panasonic Rolls Out Its Digital Service App in Kuwait, Offers Three Months Additional Warranty upon Product Registration

The Panasonic SMART CARE App is a digital platform for service and warranty support that replaces physical invoices or warranty car

Kuwait City, Kuwait: Panasonic, the global consumer electronics leader, has announced the availability of its SMART CARE App – a digital platform for service and warranty support in Kuwait, making it easier to request service and claim warranty for its customers across the country. The first brand in the region to come up with a digital warranty system, Panasonic has eliminated the need for customers to keep physical invoice copies and warranty cards with the Smart Care App, thus simplifying the process of tracking multiple products’ warranties as well as booking services.

Furthermore, those signing up in the introductory period will get an additional 3-month extended warranty on any consumer product within six months of purchase* registered on the Panasonic SMART CARE App. The App, launched on 24th of June this year, allows customers, dealers, and service centers to communicate all service-related matters and claim warranty seamlessly.

This user-friendly app is compatible with Android and iOS devices. It can be downloaded free from the app/play store by searching for “Panasonic Smart Care”. The SMART CARE App is a one-stop window to manage your Panasonic product warranty and service request accessible at your fingertips. Customers do not need to keep any purchase invoice or warranty card. On registering a product through Smart Care App, they will get paperless warranty support, a first in the region

This prominent features of the App will allow customers to know product warranty status, request and track services, find the nearest service centers, use smart assistance, and get timely reminders and alerts for warranty expiry

Hiroyuki Shibutani, CEO – PMMAF, said: “We, at Panasonic, believe that service is the key differentiator bringing a brand closer to customers and it inspires customer loyalty for any brand. A brand focused on treasuring long relationships and quality of service; we are excited to enter a digital future with our customers in Kuwait with the launch of the SMART CARE App. We are sure this will also make it easier for all our partners to access service and support information at their fingertips and help serve our customers better.”

“We want to make it easier for customers to avail of services from the safety of their homes and enable our partners to communicate seamlessly to provide the fastest service. We will follow the global CS direction by continuing to offer excellence to our valued customers through 5-star star care service,” Mr. Shibutani added.

“The launch of the SMART CARE App in Kuwait further reiterates Panasonic’s focus on providing a better life and convenience for its consumers. Our service app completely digitizes service requests and the warranty claim system by integrating all service-related activities between customers, retail partners and service centers. With SMART CARE App, we aim to productively engage with dealers, retailers and service partners,” commented Anthony Peter - Director, Customer Service Division (CSD) PMMAF.

*Additional 3 months of warranty applies:

• To any new purchase of Panasonic products registered on Panasonic Smart Care App.

• On registration of the Panasonic Smart Care for an already purchased product within warranty validity period, an additional 3 months of warranty will be extended to the balance of remaining warranty period.


Posted by : DubaiPRNetwork.com Editorial Team
Viewed 73722 times
PR Category : Fashion, Lifestyle, Home
Posted on : Sunday, December 22, 2024  12:00:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Dubai Summer Surprises 2024 Unveils Its Biggest Season With ...
Next Story : Dubai Summer Surprises To Kick Off With The 12-Hour Sale At ...
Email this article Print this article

Share this article with your friends and followers
NewsVine
 
 
Most Viewed Press Release posted in the last 7 days
Benefit Cosmetics unveils its new mascara innovation: BADgal Bounce Mascara! [70012-Views]
Layla Al Hajjaj: Saudi Trailblazer in Entrepreneurship and Beauty Innovation [69270-Views]
Introducing the pinnacle of craftsmanship and innovation: MRG-B2000JS and MTG-B2000YST [68396-Views]
Global Air Cargo Demand Achieves Record Growth in 2024 [56465-Views]
Global Air Passenger Demand Reaches Record High in 2024 [52013-Views]
Luxury vegan silk loungewear brand, niLuu, expands in the Middle East with a second outlet... [49200-Views]
IATA Releases Updated 2025 Manuals Reflecting Latest Industry Standards [25576-Views]
Emirates Park Zoo & Resort eliminates 51,000 Kg of carbon emissions through Sparklo's inno... [19750-Views]
The "UAE - Kuwait Week" will officially begin next Monday in Dubai [19401-Views]
ADCB aims to double net profit to AED 20bn within five years through a new strategy in lin... [15432-Views]
Bollywood Stars to Blaze the Track at Dubai Autodrome for ‘DSBK Middle East Championship' [14780-Views]
7th International Rain Enhancement Forum Wraps Up Successful Seventh Edition [12870-Views]
Fueled by global success OMODA & JAECOO set to accelerate into UAE Market with immersive... [11845-Views]
Formula e presents ‘evo sessions': the ultimate motorsport experience for 11 of the world... [11591-Views]
Falcon Group's precision engineering powers UAE's most advanced satellite, MBZ-SAT [10758-Views]
AQMC and Leading Hospitality Services (LHS) Sign Landmark Strategic Agreement [10644-Views]
Panasonic reaffirms commitment to Nigeria, outlines vision for stronger market dominance [10639-Views]
Day Two of 7th IREF Highlights Innovations in Autonomous Aerial Systems, Cloud Seeding Mat... [10467-Views]
EDGE to Collaborate with Hungarian Ministry of Defence on Innovation Programmes [10398-Views]
SWAAC ELSO 2025: A global event in Abu Dhabi to discuss pioneering life-saving therapy for... [9942-Views]
Statement by His Excellency Dr. Abdullah Humaid Al Jarwan, Chairman of the Abu Dhabi Depar... [9709-Views]
Celebrate Chinese New Year at Reem Mall with Free Activities & Exclusive Offers [9701-Views]
Malabar Gold & Diamonds Launches ‘Heart to Heart' Jewellery Collection to Celebrate the Se... [9619-Views]
Strategic cooperation between Abu Dhabi Exports Office and Strata to enhance global compet... [9393-Views]
NTT DATA to showcase cutting-edge technologies at LEAP 2025 [8852-Views]
 
RSS Facebook Twitter LinkedDin DubaiPRNetwork.com on Instagram
 
Back to Section Home

Related Stories

 
Top Sections
 
Top Stories