 Vishesh L Bhatia, CEO of the Jumbo Group, answers some FAQs 1. The iPhone 5S and 5C regional launch just missed Gitex shopper. Will that impact sales, especially when competing brands had high-profile regional launches recently?
Key events on the regional calendar have a considerable impact on marketing and sales. Having said that, Apple as a brand was not conspicuous by its absence at Gitex Shopper. If anything, the longevity and appeal of the various products in the Apple portfolio ensured they were amongst the top 3 hottest-selling brands in key product categories such as smartphones and tablets. 2. The new iPhones have got mixed reviews; do you think the iPhone is losing ground?
Apple sold more than nine million iPhones during its global launch weekend a few weeks ago. Not a mean feat by any standards. So this question is very relative. Apple's Tim Cook claimed it was the best iPhone launch yet. In comparison, the iPhone 4 sold 1.7 million units during its launch weekend in 2010, the iPhone 4s sold 4 million, and the iPhone 5 sold 5 million during its launch weekend in 2012. A lot has changed since the launch of the first iPhone. Today the market is flooded with touch screen smartphones, so it would be unfair to compare the latest iPhone launch to the fervor of previous launches, simply because there were not many options around at that time. The iPhone was a game changer that reshaped the smartphone industry. Nothing can take that achievement away from Apple. Phones and tablets continue to be the hottest-selling product categories this year. We estimate the current sales growth in smartphones at about 30 percent in terms of value across all smartphones during the first half of 2013. The iPhone is definitely still amongst the top three selling brands. 3. How significantly different is the iPhone 5S from iPhone 5?
This is an incremental update, and the iPhone 5S does borrow from its predecessor. Don't expect a flashy new model with a complete design overhaul. Having said that, there is comfort in familiarity as existing iPhone 5 accessories will work with the 5S. The Touch ID is a pretty neat – well – touch. It's very convenient if you access your phone several times a day and it's not something you can forget, like a passcode. 4. Will the mid-range iPhone 5C be a market winner?
The way to look at it is not to expect a cheaper version of the iPhone, as that positioning is obviously not low-cost enough. What the 5C offers is choice, colour, fun and variety for an audience that would like to own the iPhone, but maybe in a different, more vibrant form. With that positioning and rationale, 5C sales will improve over time. 5. Is this going to be a battle between iOS7 and Android Kit Kat?
This is more about iOS 6 and iOS 7. Change is always a disrupter and some people love it, while some want the familiar. According to independent data from Mixpanel, installations of iOS7 overtook iOS 6 in just 72 hours at 48.21% versus 47.58%, respectively. More recent figures reveal the iOS 7 is now on 56.6% of Apple devices. 6. Is Jumbo offering any special deals and benefits to customers hoping to snap up the latest iPhones?
Jumbo is a premium authorized reseller for Apple. We are able to provide our customers direct access to Apple support and service, as well as staff that have been trained by Apple and can help customers make more informed purchase decisions. In addition we will also roll out some special offers on the iPhones during the key holiday shopping period starting in December. About Jumbo Electronics: Established in 1974, Jumbo Electronics is UAE's leading distributor and retailer for IT & consumer electronics. Since its inception, Jumbo has been the chief distributor of the iconic brand, Sony in the UAE. Jumbo is also a trusted distribution and retail partner for many of the world's other leading brands including Acer, Apple, Asus, Blackberry, Brother, Casio, Compaq, Dell, Dyson, Epson, Gorenje, HP, HTC, Lenovo, LG, Motorola, Nokia, Packard-Bell, Samsung, Toshiba, and VAIO. Together with its extensive network of 24 retail stores and nine service centers spread across the emirates, Jumbo is a formidable force in the industry and is presently enjoying a growing distribution and retail presence in Oman, Qatar, Bahrain and Kuwait.
Jumbo is also successfully expanding outside of the traditional retail arena. The Jumbo Enterprise Service Division caters to various sectors including hospitality, retail, education, healthcare and finance. Committed to providing complete end-to-end solutions catering to the various needs of businesses, the Enterprise Service offers innovative IT hardware and software solutions; managed print service; document management services amongst others. Setting new benchmarks in customer service in the markets in which it operates, Jumbo has built its reputation through uncompromising adherence to quality and unrivalled after-care, with its dedicated 70,000sq ft. service center in Jebel Ali and 24/7 customer hotline 800 JUMBO.
Jumbo is also the parent company of affordable electronics brand Supra – offering quality, value for money home appliances and consumer electronics products. Jumbo Logistics offers integrated supply chain management and cost effective logistics solutions for operational excellence, thereby reducing inefficiencies and enhancing customer delight. Jumbo Logistics recently won the supply chain of the year award, recognizing its contribution to the logistics space. An ISO-9000 certified company, Jumbo Electronics is an established company in the field of electronics and continues to explore growth opportunities within and outside the electronics space.
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