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Recently, the business relation between Vodafone Netherlands and ODS2 has expanded with delivering the Vodafone reseller portal for reselling the Broadband and Digital TV subscription. Making the announcement Mark Hekkelman, CCO of ODS2 said, 'We have just released our Partner Relationship Management Software (PRM as a multi-channel reseller environment, to provide Vodafone with a full-serviced platform to give all their partners and resellers access to the fixed portfolio (Broadband and Digital TV) of Vodafone in The Netherlands. The Vodafone reseller portal is a web-based SaaS solution that allows Vodafone Netherlands to effectively and efficiently manage all their sales channels, product catalogues and order processes - within one central system.” This new reseller portal is in addition to ODS2’s Field Sales Software (FSS) that Vodafone Netherlands began using in 2014 for Door-to-Door (D2D) sales operations for their fixed product group (broadband and TV subscriptions). With over 15 years of experience ODS2 has revolutionized door-to-door sales and has grown to become a pioneer in facilitating all facets of field sales. FSS has allowed Vodafone Netherlands to not only achieve direct sales from house visits but also present an opportunity to collect relevant data on the spot to strengthen the sales engagement with ongoing client interactions by generating leads, calling back on a later date, and scheduling appointments leading to increased sales. Utilizing the FSS features, Vodafone was able to manage multiple external agencies from one centralized platform providing real-time visibility of all sales activities, reporting with KPI’s and other performance metrics with role-specific authorizations and personalized dashboards. ODS2’s PRM solution provides a unified platform that allows Vodafone Netherlands to integrate and manage all their sales channels, including D2D, online, internal/external retail and call centers. Gaining full control over every element of the partner-focused sales and marketing process Vodafone Netherlands can empower their partners to thrive, boost collaboration with real-time information providing management with complete visibility and access into daily operations from anywhere, anytime. ODS2 was founded in The Netherlands in 1999 and today its growth has led to a global presence with offices in The Netherlands, Canada, and USA with headquarters in UAE. Ms. Amar said, “Client satisfaction has popularized ODS2 solutions within their respective industries fostering an organic growth. For over a decade we have been delivering software solutions worldwide from small businesses to Fortune 500 companies. The world's best and brightest companies depend on ODS2 to unlock the insights of employees, customers and partners. Amongst a diverse set of industries the growing number of companies benefitting include Vodafone, Jumeirah, KPN, Safehotels, HBO, Logitech, Nuon, Microsoft, Samsung to name a few”.
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