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UAE, August 8, 2015 - In a major leap towards ‘smart’ transformation, Dubai Courts has announced that its first smart application, comprising a collection of 110 services, is now available directly to its individual and corporate customers involved in judicial cases. The move will result in a significant rise in the use of legal and judicial smart services in line with the vision and directives of H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to increase the usage of smart services to 80 per cent by 2018 and reduce the number of walking-in customers. H.E. Expert Tarish Eid Al Mansouri, Director General, Dubai Courts, pointed out that enabling individual and corporate customers involved in judicial cases to have a direct access to Dubai Courts’ interactive smart services complements the Courts’ efforts to consolidate smart processes to seamlessly manage all kinds of cases with the highest standards of promptness and efficiency. He added that the customers are able now to submit the applications directly through the ‘Smart App’ which offers a wide range of advantages, including electronic case filing, accessibility to e-Notary services and archived documents, and provisions and legal cases tracking. H.E. Al Mansouri said: “Dubai Courts’ ‘Smart App,’ which was awarded the ‘Smart Government Shield’ for the UAE’s Best Smart App, has received an overwhelming response in the last few months from all concerned parties, such as external customers, internal auditors, secretaries, execution officials and judges. It has had great positive impacts on increasing customers’ satisfaction, happiness and well-being; strengthening smart transformation; and driving Dubai Courts’ leadership and excellence within the judicial and legal systems.” “Dubai Government’s efforts have yielded positive and tangible results in various areas of importance, especially in terms of cultivating the culture of ‘smart’ transformation and promoting customers’ confidence in ‘smart’ government services. We, therefore, are determined to continue our endeavours to offer out targeted 210 smart services by the end of this year, in line with the wise vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum to make public services more streamlined, faster and simpler, making customers happier than they were in the past years,” he added. Al Mansouri concluded: “The rapid increase in Dubai Courts’ customers’ confidence pushes us further to focus on enhancing quality, efficiency and reliability of our legal and judicial services. This will ensure more convenience and faster completion time in facilitating transactions, while saving efforts to utilize the best services across various areas in the emirate. We are fully committed to adopt the latest advanced technologies and embrace the culture of creativity and innovation which is considered as a main pillar to provide ‘smart,’ connected services. Moreover, it supports the goals of ‘Dubai Plan 2021,’ which aims to build a government that is ‘proactive and creative in fulfilling the needs of individuals and society as a whole’.” Dubai Courts’ ‘Smart App’ is the world's first-of-its-kind judicial-based smart services app. It is a proactive step in providing various bundles of highly interactive legal and judicial services aimed at the happiness of customers and well-being of society. The App reflects Dubai Courts’ commitment to translate the vision of Dubai’s wise leadership into reality of transforming Dubai into the world’s smartest city and building a government of future that never sleeps to achieve happiness of its people. Posted on www.godubai.com
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