The entire project will be completed in 2018, to cover all 118 post offices Dubai, May 3, 2017: Emirates Post has started work on a project that is focused on giving its post-offices a more attractive and uniform look, in order to make them customer-friendly under the theme ‘We Deliver Happiness’. Already, as part of the project, 16 post offices have been given the new look, and the rest will be refurbished in three phases. According to the plan, the project will see the entire network of 118 post offices sporting the new look by the end of 2018. The highlight of the new look is a huge backdrop behind the counters, celebrating the theme ‘We Deliver happiness’ through a smile symbol which represents customer happiness. Other key features of the new look are the one-way vision stickers on sliding main doors; posters with acrylic holders (for brochures, forms, etc.) on inside pillars and walls; and ‘What’s New’ stands with acrylic leaflet dispensers. “The main aim of the new look is to entice customers to visit post offices by creating a bright and inviting ambience reflecting the courteous service that Emirates Post is committed to deliver,” said Acting Chief Commercial Officer of Emirates Post Group, Mr. Obaid Mohammed Al Qatami. “Secondly, we want to make sure that our customers are greeted by an identical ambience and common standards of service in every post office.”
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