
Dubai Customs awarded 2025 Golden Peacock National Quality Award
Dubai – 27 April 2025: Dubai Customs celebrated a significant milestone by receiving the 2025 “Golden Peacock National Quality Award” during the official ceremony held in Dubai on April 22, 2025. The award was presented to Dubai Customs by H.E. Abdulla Ahmed Al Saleh, Undersecretary of the Ministry of Economy, Government of the UAE, and H.E. Sunjay Sudhir IFS, Ambassador of India to the United Arab Emirates. The honor recognizes the organization's excellence and pioneering role in implementing the highest standards of quality and corporate governance.
The “Golden Peacock Award,” established over three decades ago, is considered one of the world’s most prestigious accolades in the field of institutional excellence and leadership. Its evaluation process follows a rigorous three-phase system based on internationally recognized criteria, which gives the award considerable credibility among global institutions.
Commenting on the achievement, Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence Department at Dubai Customs, said:
“Winning the Golden Peacock Quality Award is a direct outcome of our sustainable institutional transformation strategy, built around innovation, customer satisfaction, and talent development. We view this award not just as international recognition but as a renewed commitment to continue providing world-class services that strengthen Dubai’s global trade competitiveness.”
Kazim also highlighted the department’s strengths in corporate leadership, marked by a clear strategic vision and a strong drive toward targeted development goals. This direction is reinforced by the wise leadership of Dubai’s government and the forward-looking vision of senior leadership within the department, all of whom strive to create an ambitious and empowering institutional culture that aspires to global excellence.
This aspiration is evident in Dubai Customs’ adoption of global best practices in governance and management and its implementation of competitive standards aligned with international benchmarks. Dubai Customs has also introduced advanced systems, including internal audits and periodic performance evaluations based on global criteria. These efforts strengthen its standing as a leading customs authority regionally and internationally. Combined with its continuous improvement efforts, the organization is moving toward greater heights of excellence and international influence, establishing itself as a global role model.
Accepting the award on behalf of the organization was Samira Abdul Razzaq, Head of the Quality Assurance and Corporate Governance Section at Dubai Customs. She expressed her pride in the recognition, stating:
“This achievement is the result of a clear vision and sustained collective efforts to embed excellence into all our operations.”
She noted that winning such a credible and high-profile award reaffirms Dubai Customs’ commitment to applying top-tier quality and governance practices, further cementing its status as a leading institution both locally and internationally.
Samira Abdul Razzaq emphasized that the award reflects Dubai Customs’ dedication to maintaining the highest standards of quality and excellence across all of its operations. She added that the honor strengthens the organization's position in the areas of corporate governance and quality assurance. Dubai Customs’ continuous efforts to enhance performance and achieve excellence across all work streams make it more determined than ever to advance and evolve, contributing to an economic environment that supports the nation’s vision of global leadership in institutional performance.
ShareHome >> Local News and Government Section
Return to Ritual: Celebrate Self-Care Month with BUFARMA Skincare
Rediscover family shopping days: REDTAG opens its doors in Al Ain
Dubai Culture Launches Open Call for 14th Sikka Art & Design Festival
Summer Restaurant Week Returns This DSS with Over 65 Exclusive Dining Deals Across Dubai
Julien Calloud Appointed CEO of SAVOYE to Lead a New Era of Performance and Innovation
Zoho Powers Up CRM for Everyone Platform with AI to Elevate Customer Experience
Media's Role in the Age of Algorithms By HH Sheikha Latifa bint Mohammed bin Rashid Al Maktoum
VinFast VF 8: The Premium Electric SUV Empowering a New Generation of Entrepreneurs in the UAE
Enter the Jurassic Era at VOX Cinemas
NYUAD Researchers Find Link Between Brain Growth and Mental Health Disorders
Emirates reit reports a strong Q1 2025 with 24% increase in property income
Dubai Land Department encourages Emirati citizens to join the Dubai Real Estate Broker Programme
Tabreed and CVC DIF to acquire Abu Dhabi's PAL Cooling from Multiply Group
UAE Team Emirates-XRG take home five National Championship victories
Porsche Centre Abu Dhabi & Al Ain Leads Region with First Manthey Kit Installation on 911 GT3 RS