[UAE, July 30, 2013] - Palm Utilities (PU), a Dubai World company, has announced that it has been awarded the renewal of the ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007 certifications for its Quality Management, Environmental Management and Occupational Health and Safety Management Systems (OHSMS) respectively by Lloyd's Register Quality Assurance- LRQA which conducted a rigorous external audit covering the company's entire operations and processes in May 2013. The renewed certification recognises the company's commitment and dedication to provide excellent customer service with continuous improvement in its quality and environmental management, and OHSMS, ensuring the well-being of its employees and efficient and effective operation of its plant and equipment.
ISO 9001:2008 is an internationally recognised quality management system (QMS) standard which requires certified companies to implement a comprehensive QMS that addresses all areas of operations, from internal staff training practices through to product development, delivery and customer service.
The international standard ISO 14001:2004 requires the company to establish an environmental management system which should be continuously improved and fully compliant with prevailing legal regulations.
PU has also established an occupational health and safety management system to ensure full compliance with the standards set in the OHSAS 18001:2007 and as a result creates a safe working environment, not only for its employees, but also along the whole supply chain.
'Our customers consistently see our commitment to customer service and continual improvement. Receiving the ISO 9001, ISO 14001, and OHSAS 18001 renewal demonstrates our dedication to continually improve our service processes and address customer requirements in the best possible way, in adherence to the highest international standards of quality, safety and excellence,” said Marwan Al Naqi, CEO, Palm Utilities.
The management, protection and improvement of its environmental footprint are key facets of PU's commitment to achieve sustainable development aligned to Corporate Social Responsibility. The company's commitment to carry out operations in a responsible way includes continuous improvement of business processes, products and services, efficient use of resources and promotion of environmentally friendly practices that encompass the entire organisation.
PU was established to provide world-class solutions that address the cooling and water requirements of residential communities and business establishments in the region. The company is fully committed to environmental stewardship, having aligned all of its products and services according to recognised industry standards for environmental sustainability. PU has also distinguished itself as a leader in technological innovation and an advocate of sustainable development.