Dubai PR Network, Online Press Release from Dubai and Middle East
 
Technology, Computers & IT(Technology)
Filter PR by
  
EVault Names Brett Flinchum as Vice President of Worldwide Operations
 

Experienced Customer Service Executive Joins EVault to Manage Support, Services and Operations

SAN FRANCISCO - May 22, 2013 --(BUSINESS WIRE/ME NewsWire)-- EVault, Inc., a Seagate Company (NASDAQ: STX), today announced the appointment of Brett Flinchum as vice president of worldwide operations.

Flinchum, a seasoned business leader with more than 15 years of operations experience, will lead EVault's worldwide operations department, which is responsible for business services, IT operations, technical support, customer and expert services.

“Brett brings the perfect blend of experience and vision to oversee our worldwide operations and take it to the next level,” said Terry Cunningham, president and general manager of EVault. “Over the course of his career he has excelled in building and streamlining high-performing customer service and operations teams, skills that will help EVault continue to deliver world-class service to our tens of thousands of customers across the globe.”

Prior to joining EVault, Flinchum was COO at MegaPath Corporation, formerly Covad Communications, where he headed the company's critical operations from the startup stage to nearly $600 million in revenue and led the merger of the two companies in 2010. His tenure saw the creation and deployment of automated customer provisioning and support platforms that not only served as a competitive advantage for Covad, but also helped revolutionize the industry. Under Flinchum's leadership, Covad won the 2006 NeuStar “Customer First” Award, given to NeuStar customers who successfully package and deliver telecommunication and IP services utilizing NeuStar services. Flinchum also brings to EVault his ability to find innovative ways to optimize data center costs while delivering value added services that customers desire.

The hiring of Flinchum coincides with the unveiling of EVault's customer experience management (CEM) vision, which will streamline customer touchpoints and deliver satisfaction across the entire spectrum of interactions between EVault and its 43,000 customers. To drive this transformation, EVault has created a new CEM group, designed to deliver the best customer experience in the market, and a new operations department headed by Flinchum and tasked with ensuring EVault delivers on the promise of CEM.

“Customer delight should be the core concentration of any business. As a leading provider of managed services, EVault has always placed a strong emphasis on its customer relations, which is something I've noticed and admired from afar,” said Flinchum. “I see significant opportunities for us to bolster EVault's already strong customer relationships and processes as we continue to establish ourselves as one of the leading cloud software providers in the world.”

About EVaultMore than 43,000 companies rely on EVault cloud-connected backup and recovery services. Delivered by a team of data recovery experts and using the very best cloud-connected technology, EVaultbackup solutions seamlessly integrate on-premise and online backup data protection for fast, local data access and ensured cloud disaster recovery. Optimized for distributed environments and backed by an ironclad cloud, EVault technology also powers the offerings of cloud services providers, data centers, telcos, ISVs, and many others. EVault is a Seagate Company.

Follow @EVault on Twitter and on Google+, subscribe to the blog and like EVault on Facebook.
Copyright 2013 EVault, Inc. All rights reserved. Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. EVault and cloud-connected are either trademarks or registered trademarks of EVault, Inc., or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

Source: ME NewsWire

The release can be viewed online: http://me-newswire.net/news/7508/en


Posted by : Dubai PR Network Editorial Team
Viewed 6905 times
PR Category : Technology
Posted on : Thursday, May 23, 2013  3:53:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Blue Coat to Acquire Solera Networks
Next Story : Gemalto Integrates Qualcomm Technology to Enable Rapid and C...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Boss Bottled Infinite: Express Your Inner Self [18507-Views]
Mouawad Announces New Partnership With the Miss Universe Organization [11194-Views]
Chronoswiss adds beauty in blue to Sirius Chronograph Moon Phase collection [10272-Views]
Ralph Lauren Introduces Ralph's Club for New York Fashion Week [10126-Views]
Expect more from your concealer, why settle for less! [7344-Views]
Ncef-reverse Eyes – Filorga's New Ground Breaking Eye Care! [7228-Views]
Roberto Cavalli's exclusive new duo of fragrances [6862-Views]
UAE Welcomes Energy Industry's Thought Leaders at World's Most Influential Energy Event [6643-Views]
La Roche-posay Presents an Incomparable Skincare Experience With ‘My Skin Track UV;' the W... [6576-Views]
Tag Heuer Launches First Ever Emerald Green Dial Aquaracer (for Men & Women) in the UAE [6429-Views]
ENEC to showcase economic, social and environmental benefits of nuclear energy at World En... [6393-Views]
World's First Cartridge-Free Laser Printer Now Available in the UAE [6332-Views]
Ferrari 812 GTS: the V12 spider returns [6118-Views]
Corum Golden Bridge Round 39 for elegant lady [5630-Views]
A Journey of Belief: Caroline Leon goes the extra mile with DHL as she attempts to climb h... [5594-Views]
Tabreed demonstrates commitment to enhancing energy efficiency with ISO 50001 certificatio... [5460-Views]
Sony Middle East and Africa launches the new king of full frame mirrorless cameras – Alpha... [5460-Views]
The Ferrari F8 Spider: the evolution of the species [5460-Views]
Tissot Carson Automatic Urban vitality [4941-Views]
Trade Up Your Old Device For the Next Level Power Galaxy Note10 [4886-Views]
Introducing the Dyson V11TM Absolute cord-free vacuum [4880-Views]
Lenovo Launches New Devices: Offering Smarter Technology for All [4551-Views]
A touch of elegance with Al Asel [4538-Views]
Union Coop constructs two commercial centers in Al Badaa (Jumeirah) and Barsha 3 [4459-Views]
Canadian University Dubai launches world-class creative leadership program with Ryerson U... [4392-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories