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DigiValet™ introduces its groundbreaking guest services technology to the Middle East

Dubai, May 05 2013: DigiValet™, a global leader of in-room automation technology for the luxury hospitality industry, has expanded into the GCC market through two flagship projects – the Armani Hotel in Dubai, UAE and the Torch in Doha, Qatar.

Both the Armani and the Torch are iconic properties and front runners in their respective markets – offering high-touch, high-quality services to their guests. DigiValet™ takes the luxury hotel guest experience to the next level through its comprehensive features and integration interface with multiple devices.

DigiValet™ is the world's first completely automated in-room technology controlling lighting and air-conditioning, and offering a wide array of movies from around the world plus a broad selection of world music. It also provides a complete in-room dining menu, spa options, shopping, a definitive selection of world newspapers and concierge services. 

Guests can check their billing status at any point in time and carry out check-out procedures from their room. The solution is available on the Apple iOS iPad platform.

“This is an integrated solution that brings together all in-room features in a single platform with complete ease of use,” Rahul Salgia, CEO of DigiValet™ recently stated.  “It allows the hotel to customise and personalise each application according to individual guest preferences.”

“It's far more than a product – it is a comprehensive platform by which hotels can take the guest experience to enhanced levels of comfort and satisfaction.”

DigiValet™ currently powers close to 4000 hotel rooms across the globe. This is the first time the unique technology has been introduced to the region and, feels Salgia, the 9th Arabian Hotel Investment Conference (AHIC), being held at the Madinat Jumeirah in Dubai, is an essential opportunity to showcase the groundbreaking innovation.

“The Conference presents an essential opportunity for DigiValet™ to play a growing role in the Middle East market,” he continued. “On a wider scale, AHIC provides the Middle East with a central platform within the global hospitality industry.”

Certainly, with a reported construction pipeline of more than 133,000 rooms, the Middle East shows huge potential for the technology. Leading the way is the UAE with the more than 18,000 rooms it plans to add to its already-extensive hotel portfolio. Of Qatar's $100 billion infrastructure budget leading up to 2022, $20 billion will be for hotel construction.

DigiValet™ is a flagship product of Paragon Business Solutions Pvt. Ltd – based in India and with offices in Singapore, the UAE, Europe and the US. Other offerings from the company include DigiSteward™ – an automated restaurant menu application, DigiHomesiRemote™ – an automated home entertainment management system, and DigiWheels™ – an entertainment system for cars, trains and limousines.

“The Middle East market represents a new chapter for DigiValet™ to enhance the customer experience,” said Salgia. “The region continues to grow and build world-class hotels for its increasing number of business and leisure visitors. We are delighted to be a part of its exciting development.”

Posted by : Dubai PR Network Editorial Team
Viewed 9943 times
PR Category : Real Estate & Retail
Posted on : Sunday, May 12, 2013  10:27:00 AM UAE local time (GMT+4)
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