Dubai PR Network, Online Press Release from Dubai and Middle East
 
Technology, Computers & IT(Technology)
Filter PR by
  
Verloop.io Showcases Conversational AI Solutions for Customer Support at GITEX 2021
 
Verloop.io Showcases Conversational AI Solutions for Customer Support at GITEX 2021

Dubai - 20, October: Verloop.io, the world’s leading customer support automation platform, brings its conversational Artificial Intelligence (AI) customer support solutions at the 41st edition GITEX, the region’s largest information technology show, which kicked off in Dubai on October 17, 2021. 

The advanced conversational AI solutions for businesses are developed to enable brands to build delightful experiences for their customers and enhance value in the marketplace.

Commenting on the participation, Mr. Gaurav Singh, Founder & CEO of Verloop.io, said, “With our AI-powered conversational customer support solutions, brands can build delightful experience to their customers on different channels like WhatsApp, Instagram, Websites, mobile apps, Facebook Messenger and Voice. Our mission is to enable brands to build automated, accurate and scalable conversations within a secure environment. The cutting-edge solutions and use-cases we brought to GITEX 2021 display this.” 

Verloop’s participation in the Middle East’s largest technology exhibition, which is being held at the Dubai World Trade Centre until October 21, 2021, is part of strategy to introduce the solutions to businesses and investment community across multiple verticals.

“We bring them our integrated, modern services that are equipped with the latest technological innovations. We create the ideal work environment capable of supporting companies, including information technology (IT) firms that are seeking to expand across the UAE and other regional markets,” he added. 

According to Mr. Singh, AI is a major demand driver particularly with customers’ transitioning to digital interaction and self-service for routine insurance inquiries and service requests. “A recent Verloop study has found that using conversational AI, which leverages Natural Language Processing (NLP) and Natural Language Understanding (NLU), improves customer satisfaction (CSAT) with 65 percent of them preferring self-service,” he elaborated. 

With the help of Verloop bots, automated customer experience bots can be run 24/7 on multiple interfaces such as WhatsApp, web-in-apps, Facebook Messenger, and so on. Verloop’s super bots can cater to multiple verticals apart and support 14 languages including English, Arabic, Emirati, Spanish, Hindi, Tamil, Telugu, and Kannada, amongst others. These bots have been built on robust Machine Learning Operations (MLOps) and are powered by multilingual NLP architectures and training paradigms. 


Posted by : DubaiPRNetwork.com Editorial Team
Viewed 8774 times
PR Category : Technology
Posted on : Wednesday, October 20, 2021  1:31:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Telematics, OpenTEC and NEC sign Strategic Partnership to in...
Next Story : Elm Showcases Smart Solutions and Innovative Platforms at GI...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Take A Deep Dive Into Bernhard H. Mayer's Latest Watch, the Wave Breaker [9824-Views]
Age in Reverse with Dr. Belmeur's New Total Youth Biome Range [6855-Views]
Savour Flavourful Mediterranean Cuisine and Celebrate Great Food at Majlis Al Sultan This ... [6039-Views]
Gold Price Hits a Two Year Low: Best Time to Invest in Gold [5490-Views]
Etihad Rail Signs Memorandums of Understanding at Innotrans 2022 with Leading Internationa... [5482-Views]
Ladies Collection [5146-Views]
Codebreakers Wanted! Unlock The Bremont Vault [5104-Views]
Your Signature Style with Pandora. [5006-Views]
The Largest Showroom of Malabar Gold & Diamonds in Abu Dhabi to Open in Mazyad Mall [4846-Views]
Kalyan Silks' 6th Showroom in UAE Inaugurated in Sharjah by Prithviraj Sukumaran [4543-Views]
Mexico and Costa Rica Explore Cooperation in Culture and Knowledge Sectors With Sharjah [4358-Views]
Team Abu Dhabi Star Tops Qualifying With Dramatic Late Surge [3985-Views]
Samsung Electronics Announces New Environmental Strategy [3903-Views]
Start-Up of Unit 3 of Barakah Nuclear Energy Plant Accelerates Achievement of UAE Net Zero... [3891-Views]
Abu Dhabi Festival Presents the First ever ‘inshad' Concert of its Kind at the Great Pyram... [3833-Views]
Prepare Your Closet for Winter with Springfield's New Fall/Winter 2022 Collection [3797-Views]
Torrente Keeps Grip On Title Race As Zandbergen Claims Maiden Victory In Italy [3723-Views]
Opening Soon: Union Coop Announces the Completion of Nad Al Hammar Mall [3715-Views]
Rise Every Day: Mashreq redefines its role with historic new identity and customer proposi... [3674-Views]
The Opulent Furniture Brand Brings a Lifestyle Worth Living To Dubai [3637-Views]
Fyne Jewellery Re-launches The Stargazing Collection [3559-Views]
Department Of Government Relations Brings The Prestigious Alliance Française To Sharjah [3452-Views]
Weekend Max Mara – “FROM LILY WITH LOVE” [3452-Views]
Drive Home The All-new Kia Carens, Now Available at Al Majid Motors [3440-Views]
ENEC Strengthens UAE-France Cooperation in Nuclear Energy Sector Through New E-Fusion 2022 [3423-Views]
 
RSS Facebook Twitter LinkedDin DubaiPRNetwork.com on Instagram
 
Top Sections
 
Top Stories