Dubai PR Network, Online Press Release from Dubai and Middle East
 
Government Sector(Government, Legal & Humanity)
Filter PR by
  
Dubai Customs Handles Remote Working Efficiently
 
Dubai Customs Handles Remote Working Efficiently

Dubai, United Arab Emirates, June 07, 2020:    Dubai Customs is reaping what it has sown and invested for years in advanced technologies following the directives of Ahmed Mahboob Musabih, Director General of Dubai Customs and as part of the government vision to turn into a smart government. This was manifested in a number of smart services, applications and programs that serve clients and facilitate legitimate trade and global supply chain

Latest figures released by Customs Development Division, which is in charge of developing innovative systems and platforms, showed that 96% of customs transactions were approved and endorsed automatically thanks to smart workspace system which reduced clearance time to 4 minutes only. 


Data also showed consistent and smooth remote working. Employees have used TEAMS Microsoft 615,000 times, completed 3.1 minutes of calling, and sent 440,000 messages. They have made 109,000 calls and shared screen for 719,000 minutes between 15th March and 5th May. 


“The successful working from home strategies that we followed in response to the covid-19 pandemic have encourage us to consider and follow the same path in the post-covid era,” said Ahmed Mahboob Musabih, Director General of Dubai Customs. “Work went undisrupted during this period, and better performance was recorded, which necessitates more investment into advanced technologies. This is one of the lessons that we learnt from the crisis. We will rely more on the 4th industrial technologies and artificial intelligence for the longer run. 


Dubai Customs has made available all necessary tools for its employees during the remote working period. These included the virtual desktop which enables user to host all office applications and work from anywhere, Mizlay which enables employees safely access their emails and other Dubai Customs applications, and TEAMS Microsoft for online meetings and communication. 


Commenting on this, Younis Othman, Director of Information Technology Department said: 


“We have a resilient and very advanced IT infrastructure which helped us work from home without any disruption. The crisis has prompted us not only protect our systems from any disruption, but also to make enhancements to ensure best services are delivered to our clients based on 4th Industrial Revolution and AI technologies. Online meetings and communication through Teams MS has been perfect. There were 18,000 meetings. Information shared through Teams made 15% compared to 85% for the email in March, but rose in April to 34%.”

 

 


Posted by : Dubai PR Network Editorial Team
Viewed 4252 times
PR Category : Government, Legal & Humanity
Posted on : Sunday, June 7, 2020  11:32:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Celebrated Author Abdelouahab Aissaoui Joins Abu Dhabi Int...
Next Story : Dubai International Financial Centre Position as the Region'...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Parmigiani Fleurier Launches New Tonda Reine De Mai [5929-Views]
Pasha de Cartier - ITW w/Ambassadors [3522-Views]
World Gold Council and its Members Highlight Commitment to Sustainable Development Goals ... [3374-Views]
Kantar to Launch the First BrandZ Top 30 Most Valuable Emirati and Saudi Brands [3276-Views]
Iba Cosmetics Launches in the Middle East [3231-Views]
WTTC Launches New Report on the Future of Travel & Tourism in a Post-COVID World [3198-Views]
Danube Home Launches Its All New “My Garden 2021” E-Catalogue! [3104-Views]
WCU: Saudis Talk Up Oil; Strong Grain Momentum Continues [3075-Views]
Be Flawless Trend Edition by essence #MinaXessence [2653-Views]
Dubai Health Authority and Dubai Healthcare City Authority Sign MoU to Strengthen Partners... [2616-Views]
Parmigiani Fleurier's New Tonda GT Line' [2440-Views]
Back With a Bang: IMAGINE Returns to Dubai Festival City Mall's Festival Bay [2300-Views]
Dubai Festival City Mall Launches 2nd Edition of Dubai Home Festival [2271-Views]
Emirates SkyCargo Signs Humanitarian Logistics MoU with International Humanitarian City [2218-Views]
Aspiring Novelists Take Note: The Emirates Litfest Writing Prize is Now Open for 2021 [2214-Views]
5 Simple Ways to Amp Up Your Denim Game for Under AED 100 [2206-Views]
Etihad Airways Celebrates Its Pledge To the Kingdom of Saudi Arabia on Their 90th National... [2144-Views]
Ras Al Khaimah International Airport Has Secured the Repatriation of 53,000 Indian Citizen... [2136-Views]
Homegrown Concept NÜWATER – The UAE's First Alternative to Plastic Bottled Water [2087-Views]
New-in Comfy and Trendy Maternity Pieces from Mummyista [2029-Views]
Dubai Culture Reveals Children's Wishes in ‘My Library & Expo' Time Capsule [1931-Views]
Range Rover Velar Electrifies With Plug-in Hybrid and State-of-the-Art Infotainment [1923-Views]
Sony World Photography Awards 2021 Judges and New Competition Categories Announced [1915-Views]
IBM Research to Radically Accelerate Materials Discovery in 5 Key Areas [1804-Views]
Lipton and Peace One Day Join Forces in Global Partnership for International Day of Peace ... [1800-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories