Dubai PR Network, Online Press Release from Dubai and Middle East
 
Events and Exhibitions(Events & Exhibitions)
Filter PR by
  
Unifonic empowers business to capitalize on instant messaging apps to engage with customers
 
Unifonic empowers business to capitalize on instant messaging apps to engage with customers

Riyadh-based technology innovator raises the bar with enhanced multi-channel platform launch during GITEX Technology Week

8 October 2019: unifonic, the Saudi Arabia-based cloud communications platform for global emerging markets, has launched an enhanced multi-channel platform that empowers businesses to engage with customers through a portfolio of business applications and a single API for SMS, voice and instant messaging apps.

The launch announcement, which comes only 12 months after the Riyadh-headquartered tech pioneer raised the largest-ever financing round for a Saudi start-up, amplifies unifonic’s participation at this week’s GITEX Technology Week at Dubai World Trade Centre (DWTC).

Targeting the call from businesses to better engage with their customers across a multitude of communications channels, unifonic developed the enhanced multi-channel platform to provide a heightened customer engagement, that removes the traditional one-way conversation and enables customers to be interactive with brands on their preferred channel. Prior to its GITEX Technology Week launch, unifonic piloted the platform through a customer-facing WhatsApp channel for Jamalon, the Middle East’s largest online bookstore.

“In today’s highly-competitive and fast-paced business environment, customers demand greater interaction, looking for more content and material to be pushed through the channels they want. It is paramount that businesses are able to provide this engagement across several touchpoints, including widely used instant messaging apps,” said Ahmed Hamdan, CEO and founder of unifonic. “By utilising rapidly evolving technologies, unifonic has taken the lead in providing our customers with this capability and elevate the end customer engagement to a whole new level in the region.

“With personal preference, the cornerstone of how modern consumers communicate, the agility of unifonic’s multi-channel platform solution puts the power back into businesses’ hands. The platform’s flexibility allows businesses to engage customers throughout the year on their preferred channel or instant messaging app.”
Founded in 2006 and already counting over 5,000 business customers, unifonic has facilitated five billion enabled interactions in 190-plus countries via more than 720 mobile operators. unifonic’s easy-to-use web, mobile and API interfaces enable app developers, marketers and business owners to communicate with customers through text-messaging, voice and instant messaging apps.

During the past decade, unifonic has partnered with brands such as Uber, Careem, HungerStation, Absher, and Aramex, to provide channel communications solutions.

 


Posted by : Dubai PR Network Editorial Team
Viewed 6374 times
PR Category : Events & Exhibitions
Posted on : Tuesday, October 8, 2019  2:52:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : GITEX hosts global AI expert, international CEOs and honours...
Next Story : Saudi Arabia's Ministry of Energy highlights enhanced cybers...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Aigner Aprilia [8754-Views]
Top Toners to Up Your Skincare Game [6637-Views]
'Tis the Season to Gift and Glow' With Foreo Holiday Gift Sets [6448-Views]
Stay Refreshed this Festive Season & Give the Gift of Self Care with Kocostar's Fabulous F... [6332-Views]
Raise Eyebrows with Flormar's New Range [6204-Views]
Nourish your hair with Vierro's Styling Cream range [5844-Views]
Matte Made in Heaven [5642-Views]
Shop the New Frozen 2 Collection at Max Fashion! [5154-Views]
Steve Madden set to arrive in Dubai to kick off brand's 30th Anniversary Celebration [4776-Views]
Skincare Through The Ages: The 20-Something's Skincare Guide [4752-Views]
Foreo Expects a Record Sale for Black Friday [4581-Views]
Look after your body & enjoy nourished skin from Local, Homegrown Company, The Simplicity ... [4270-Views]
Dubai Fitness Challenge Continues to Inspire the City [4148-Views]
Adventurous Sailor François Gabart begins the 2019 Brest Atlantiques race [3892-Views]
The Eberhard & Co. “Sistema Magini” Chronograph Sells at Auction for 156,000 Euros [3837-Views]
Time for tennis - Ugo Humbert joins Rado YoungStars [3630-Views]
Dubai Pink Ride Attracts More than 4500 Participants [3605-Views]
The Official 48th UAE National Day Celebration is a Symbol of UAE Heritage and Internation... [3514-Views]
Dine With Your Favourite Plus Ones at IKEA [3483-Views]
Explore Hello Kitty Mania as Candylicious Turns 10 [3416-Views]
The ITC and SOFRECOM partnership to deploy fiber network in the Kingdom of Saudi Arabia: M... [3312-Views]
Jafza – First Free Zone to Roll Out Workforce Protection Programme [3306-Views]
PCFC discusses wider horizons for trade and logistic services with Dubai business groups [3288-Views]
Al-Futtaim Malls Wins Big at RECON MENA [3209-Views]
Saxo Banks Marks a Decade in the Middle East [3190-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories