Dubai PR Network, Online Press Release from Dubai and Middle East
 
Healthcare(Healthcare & Medicine)
Filter PR by
  
DHA introduces hybrid appointment model across its primary healthcare centres.
 

Dubai, United Arab Emirates, August 27, 2019:  In a bid to minimize no-show appointments and provide the most efficient appointment management system with minimum patient waiting times, DHA primary healthcare sector has introduced the hybrid appointment model.

The model will be applicable across all DHA primary healthcare centres including all dentistry clinics from September 1, this year.

Dr Manal Taryam, CEO of Primary Healthcare Sector said, “The model is a culmination of the walk-in and appointment system. All patients except urgent cases will need an appointment to see a doctor and they will get follow-up appointments with the same general physician to ensure continuity of care. Walk-ins will be reserved for urgent cases. This system will help ensure those who need to be seen by the doctor on an urgent basis get priority; it will reduce waiting time and will reduce the number of no-show cases.”

DHA has 13 primary healthcare centres across the Emirate of Dubai. In 2018, approximately 740,345 patients visited family medicine doctors in these PHC’s.

Every year, the clinics see a significant number of no-show appointments. It means the patient does not attend the appointment despite confirming a day prior by phone call or sms and does not cancel the appointment either. 

Taryam says she hopes the new system will be both efficient and will largely combat the problem of no-show cases.

Urgent walk-in cases will follow a triage system in line with international protocols. “We developed the triage system for urgent cases in PHC’s as it is different from urgent cases at hospitals. In PHC’s, for example, a walk-in patient with a migraine will also be considered urgent as we are frontline caregivers and the first-point-of-contact in the health system.”

Presently, patients can book an appointment through the call-centre 800 342 or through Dubaihealthbooking.com. For follow-up appointments, the doctor is able to book the appointment after consultation to reduce the inconvenience of waiting at the registration counter. 

By the end of the year, patients will be able book and reschedule appointments through the DHA’s flagship app. 

At a later stage, telemedicine services will also be available in line with the goals of Article five of the 50-Year Charter issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.  

Taryam added the system will enhance patient satisfaction and will increase efficiency. 


Posted by : Dubai PR Network Editorial Team
Viewed 5283 times
PR Category : Healthcare & Medicine
Posted on : Tuesday, August 27, 2019  5:11:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Abu Dhabi Health Services Company (SEHA) invests in training...
Next Story : Comments of Dr Azad Moopen, Founder Chairman and Managing Di...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Get Festive Ready With Prestige Cosmetics Holiday Collection [7265-Views]
VINOPURE Purifying Gel Cleanser [6881-Views]
Harmesh Jewellery National Day Collection [5813-Views]
Maserati's innovation on board the Multi 70 trimaran: the technical partnership with Giova... [5246-Views]
Research by Lipton Finds That One in Three 18-34 Year Olds Feel Lonely And Reveals the Bar... [5063-Views]
Gennaro Esposito Receives “Michelin Chef Mentor 2020” Prize [4947-Views]
Sunny Leone unveils the cover page of Filmfare magazine's December issue [4642-Views]
PACE to Space [4642-Views]
TAG Heuer launches 2 new timepieces in honor of Formula 1 legend Ayrton Senna [4569-Views]
The Luxury Closet's Commitment to a More Sustainable Fashion Future to Change the way Cons... [4294-Views]
With a mission to make water available everywhere, S4SUN by DAB makes its debut at the BIG... [4166-Views]
‘Artistry' - Branded Jewellery show at Malabar Gold & Diamonds' outlets in Bur Dubai is a ... [4154-Views]
Ports Customs and Free Zone Corporation celebrates the 48th National Day [4044-Views]
Corum Golden Bridge Round 43 Art Deco [4032-Views]
Travel Diaries - ECCO Shoes and Accessories [3995-Views]
Kate Spade New York - Holiday 2019 Collection - December Edit [3977-Views]
J.D. Power announces 2019 UAE Sales Satisfaction Index [3922-Views]
Expo 2020, infrastructure projects driving growth of Dubai's construction sector [3898-Views]
Arabic version of Zoho Creator launched to help businesses create custom applications [3867-Views]
Master Chronometer: Raising Standards [3825-Views]
Life-changing Raffles Announced for 25th Edition of Dubai Shopping Festival [3782-Views]
Huge White Friday Deals Coming to Dubai Festival City Mall [3752-Views]
Union Coop Pays Tribute to the Martyrs on Commemoration Day' [3733-Views]
Formula 1 meets Virgin Hyperloop One: California-based Developer to Showcase Passenger Pod... [3733-Views]
Indulge in New flavours sprinkled With A Dash of Bollywood & Nostalgia at Hitchki [3636-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories