Dubai, 20 April 2020: Malak Al Tawouk Restaurant, one of the most popular Lebanese fast-food chain, is now the first restaurant in the UAE to be certified with the Anti-Corona shield by GWR Consulting - the leader in Quality Control and Training in Lebanon, GCC, North Africa and the Levant region.
Approved by Dubai Municipality, GWR Consulting is a leading Auditing, Training and Consultancy company specializing in Food Safety, Health and Safety, Infection Prevention and Customer Experience. It boasts a decade of cumulative market experience and known to extend its expertise to some of the best-known brands in the region.
The program featured staff training, individual certification, regular audits, mystery shopper audits and internal online checklists monitored by a qualified team of GWR experts to ensure compliance.
Commenting on the certification, Mr. Mahmoud Harb, the Managing Director of Malak Al Tawouk, said: 'The safety of our customers and employees has always been our topmost priority, and this certification by a reputed organization like GWR further confirms our dedication and commitment towards maintaining the highest safety standards. This certification will assure our customers of safe and secure service of high-quality food. Further to this, we have taken all necessary safety precautions and step in line with the guidelines of the World Health Organization and local health authorities.'
Harb continued: “All the employees and staff of Malak Al Tawouk have successfully completed the training program designed by GWR and MBRU to enhance the health, hygiene and safety standards, specific to the food chain outlets and restaurants, considering the current situation. We have also launched a mobile App to ensure easier and safer food delivery by well-trained drivers.”
Sharing her views on the current situation, Ms. Alexandra Tetushkina, Country Manager of GWR Consultancy said: “We are happy to assist and share our expertise to quality-conscious restaurants like Malak Al Tawouk during these times when safety and hygiene precede everything else.'
Malak Al Tawouk is a famous Lebanese fast-food chain serving the best Tawouk Sandwiches, and various choices of delicious Burgers and Platters. Founded in 1996, it has now over 40 branches in Lebanon and 3 in Dubai - on Hessa Street, Motor City and Business Bay.