Dubai PR Network, Online Press Release from Dubai and Middle East
Filter PR by
  
Dubai Courts reveals Customer Happiness Index of 69 per cent

UAE, 28 February, 2015 - Dubai Courts has revealed that it has achieved a customer happiness index of 69 per cent and a public happiness index of 58 per cent. The figures, which were the results of the implementation of daily surveys with Dubai Courts clients, falls in line with the Happiness Index initiative of His Highness (H.H.) Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The initiative is aimed at measuring the public’s contentment and satisfaction with different government services.

H.E. Expert/ Tarish Eid Al Mansouri, Director General, Dubai Courts, explained that the move to measure the level of happiness of both the customer and the public is part of Dubai Courts commitment and show of support for the Happiness Index initiative, which makes Dubai the world’s first city to measure the public’s levels of happiness and develop government services under highest standards of quality, excellence and transparency to ensure ultimate happiness and welfare for all members of the community.

Al Mansouri added, “The excellent results generated from our daily surveys demonstrate Dubai Courts success in addressing all of our customers’ needs by providing them with an integrated portfolio of high-quality legal services. In line with this, our offered smart services have also generated key response from our customers, which has encouraged us to continue with our plan to further transform 210 more services into smart services before the end of the year—a move that falls in line with Dubai’s efforts to become one of the world’s leading smart cities.”

“Furthermore, we want to establish a more competitive and efficient work environment to ensure employee satisfaction and happiness. This will, undoubtedly, reflect positively on Dubai Courts performance, particularly in the move to offer integrated services aimed at ensuring a smoother facilitation of procedures that can save customers’ time and efforts. We are steadfast in our commitment to excellence as per the directives of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to achieve 100 per cent customer and public satisfaction and happiness, which complement our vision for ‘Leadership in Courts,’” concluded Al Mansouri

Posted by : GoDubai PR Dept, -
Viewed 12267 times
PR Category : Government, Legal & Humanity
Posted on : Sunday, March 1, 2015  9:04:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to

Related Stories


 
 
Most Viewed Press Release posted in the last 7 days
Move Aside C-beauty, K-beauty and J-beauty - There's a New Trend in Town and It Hails Fro... [6600-Views]
Inglot Cosmetics Partners With Cartoon Network for Limited Edition “The Powerpuff Girls” B... [6558-Views]
Autumn/Winter 19: Step out in the latest styles with City Centre Deira and City Centre Mir... [5588-Views]
Think LUNETTE for an earth-friendly period [5417-Views]
ACE launches its new and inspirational Outdoor collection [4404-Views]
Chain Reaction [4349-Views]
Dress for Diwali With the Rack by Kachins [4288-Views]
Restoration by Parmigiani Fleurier -The Yusupov Egg [4203-Views]
‘A Gift of Gold' offers at Malabar Gold & Diamonds [4063-Views]
Handbags and Gladrags [3989-Views]
New Strategic Partnership with Hewlett Packard Enterprise to help accelerate Abu Dhabi Dig... [3989-Views]
Sandro Launches Evening Capsule Collection [3983-Views]
Eighth World Championship title in all categories for Tissot Ambassador Marc Marquez [3922-Views]
Unifonic empowers business to capitalize on instant messaging apps to engage with customer... [3855-Views]
Celebrate guilt-free shopping to your fullest! [3837-Views]
VAIO returns to Middle Eastern in partnership with Nexstgo [3825-Views]
MBRU and King Saud University in Saudi Arabia join forces to enhance academic collaboratio... [3794-Views]
Peugeot Boxer 4x4 Concept Revealed [3666-Views]
His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum Challenges the City to Be ‘I... [3630-Views]
Saudi Arabia's Ministry of Energy highlights enhanced cybersecurity credentials at GITEX T... [3623-Views]
Hazzaa AlMansoori Undergoes Medical Experiments at Stars City as part of His Scientific Mi... [3575-Views]
During a press conference to announce the completion of preparations of Summit that will b... [3568-Views]
Dubai Land Department welcomes Saudi Minister of Housing [3562-Views]
Victoria Beckham Eyewear Debuts New Collection for Fall 2019 [3556-Views]
Team Abu Dhabi Stars Chase Double World Title Boost in China [3501-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories